Returns, Payments and Shipping

We guarantee ‘no hassles’ return and refund policy if our products or faulty.

Our direct contact number is 1300 380 343 .

How do I return products to ProviCo Rural™?

Send us an email via our ‘contact us’ drop down menu and follow the prompts. We will be more than happy to assist you.

Payments

All of our goods are represented in Australian dollars (AUD) including goods and services (GST 10%) tax.

We take the utmost care in ensuring your payment process is hassle free, you will notice we use E-way and PayPal as payment options, however you don’t need to have a PayPal account, you can still use your credit card to finalise your payment through this using the PayPal icon. We have ensured our website is a secure gateway payment shopping cart for security purposes and ease of mind.

Please Note:We do not store any credit card details on the web, to ensure no 3rd party intercept of your credit card details via our shopping cart process. We only receive notification when the funds have cleared and for us to dispatch your purchased goods.  You will be notifed at your end if payment has not gone through.

Shipping

We ship for FREE anywhere around Australia for all orders over $50.00.

Generally, postage can take up to 4 days to deliver in a metropolitan area, please note, Perth and Northern Territory may take up to 7 days for delivery.  We do not offer ‘pick up’ from our premises presently.

If you have any queries about shipping or payment, please do not hesitate to contact us via email on admin@provico.com.au